Features

Everything you need to see, protect and manage work PCs

Live screens, remote control, website and app tracking, attendance, pen-drive alerts and clear reports. Every feature is included in every plan.

Live screens

Watch every screen live, like being in the room

See all your team’s screens on one wall, or open one full size. Screens update at video speed, so you see what’s happening right now, not a picture from ten minutes ago.

  • Screen wall of every PC, with working, idle and offline filters
  • Open any screen full size at about 30 frames per second
  • Tour mode cycles through screens on its own
  • Pick the monitor on multi-screen PCs
  • Record a screen as a video to keep as proof
See it live in a demo
TraqDesk · Live view
TraqDesk Live view: a wall of eight employee screens with working and idle filters
Remote control

Step in without walking over

Take over the mouse and keyboard to help someone, or act fast when something looks wrong. You can lock a PC or send a message to an employee in one click.

  • Control the mouse and keyboard, including Win, Alt+Tab and Esc keys
  • Send and get clipboard text, or paste text straight in
  • Pop up a message on the employee’s screen
  • Lock, restart, shut down or sleep a PC
  • Take a screenshot at any time
Book a demo
TraqDesk · Device details
TraqDesk device panel for one PC with CPU, memory and disk use, PC details, and Screenshot, Record, Message, Lock and Power buttons
Websites & apps

Know which websites and apps fill the day

TraqDesk records which app is in front and, with the TraqDesk browser extension, which website is open. You see the top sites and apps for each person and the whole team.

  • App tracking on Windows, macOS and Linux
  • Website tracking in Chrome and Microsoft Edge
  • Only the site name is recorded, never page content or keystrokes
  • Block websites you don’t want used at work
  • Daily time limits, e.g. YouTube 30 minutes a day
Book a demo
TraqDesk · Websites & apps
TraqDesk report of the top websites and top apps used by the team over the last 7 days
Idle time & productivity

See active time, idle time and a fair productivity score

TraqDesk notices when the keyboard and mouse go quiet. You tag sites and apps as productive or unproductive for each team, so the score fits how your business works.

  • Active vs idle hours for every person
  • Productive, neutral and unproductive time
  • Different tags per team: Facebook can be work for marketing
  • Daily trend to spot good and bad days
Book a demo
TraqDesk · Productivity
TraqDesk productivity report with a donut chart of productive, neutral and unproductive time, and a score per employee
Attendance

Attendance that fills itself in

No punching in. TraqDesk sees when each PC first becomes active and when work stops, and builds attendance and timesheets from your working hours.

  • First and last activity for each day
  • Present, late and absent, based on your working hours
  • Breaks and overtime
  • Monthly timesheet with CSV export for payroll
Book a demo
TraqDesk · Reports
TraqDesk activity report showing active and idle hours per employee, with first seen and last seen times
Pen-drive alerts

Know the moment a pen drive is plugged in

Copying a lead list to a USB stick takes seconds. TraqDesk alerts you as soon as a drive is connected, names the drive and the employee, and can take a screenshot as proof.

  • Alert on every USB storage plug-in
  • Shows the drive name, the PC and the time
  • Automatic screenshot of the screen
  • Email, Slack or Microsoft Teams notification if you want it
Book a demo
TraqDesk · Alert
TraqDesk alert detail: high severity, plugged in a USB drive, with rule, device, time and a saved screenshot
Rules & alerts

Set the rules once. TraqDesk watches for you.

Write rules in plain words: “When anyone visits YouTube, alert me and take a screenshot.” Start from a ready-made template and switch rules on or off at any time.

  • Templates: social media, video sites, long idle, pen drive, after-hours login
  • Actions: alert, screenshot, email, block the site
  • Alerts in the app, by email, or in Slack, Microsoft Teams or a webhook
  • Rules can apply only during working hours
  • Mark alerts as reviewed so nothing gets missed
Book a demo
TraqDesk · Rules
TraqDesk rules page with templates and active rules for idle time, pen drives, social media and YouTube
Reports

Clear reports you can act on

Charts and tables for activity, idle time, productivity, websites and apps, attendance and daily trends. Download any report, or have it emailed to you on a schedule.

  • Six report types: activity, idle, productivity, websites & apps, attendance, daily trend
  • Export to CSV for Excel, payroll or reviews
  • Daily or weekly reports emailed to you automatically
Book a demo
TraqDesk · Dashboard
TraqDesk dashboard with devices online, idle count, alerts today and average productivity
Work from home

Home PCs show up just like office PCs

We host TraqDesk for you, so any PC with an internet connection can connect, wherever it is. Send an employee an install link, and their PC appears in your console in about 2 minutes.

  • One install link per team: no IT visit needed
  • Works on home Wi-Fi, no VPN or office network
  • Starts by itself when the employee logs in
  • Updates itself when a new version is ready
  • Watch from your laptop or phone, from anywhere
How setup works
TraqDesk · Install agent
TraqDesk install screen with downloads for Windows, macOS and Linux, and a button to create an install link for a team
Devices & teams

Organise every PC by team

Group PCs by team, such as Telecalling, Sales or Development, and give each manager access to their own team only. Find any PC in seconds and act on many at once.

  • Groups, tags and notes for every PC
  • Search by name, IP, operating system or tag
  • Bulk message, lock, restart or move to a group
  • PC details: model, serial, CPU, memory and disk
Book a demo
TraqDesk · Devices
TraqDesk devices list with team groups, online status, IP addresses and last seen time
Also included

Security and control built in

The details that matter when you trust software with your business.

Two-step sign-in

Admins sign in with a password plus a code from their phone.

Roles & permissions

Decide who can watch screens, take control, or only view reports.

Audit log

See which admin did what, and when.

Data retention

Choose how long screenshots and activity are kept.

Also available: software inventory, closing blocked apps, and a script library for IT teams. Ask us in your demo.

See every feature on your own team

Book a free demo, then try TraqDesk free for 7 days.

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